We used Hilltop Realty to sell our two houses and buy another--three transactions. They helped us through the renovation of our houses which was the most difficult part. I love how each of them specializes in different areas yet both know everything about the real estate and renovation business.
From looking at my house which was in need of some work and full of 20 something tenants, telling me gently that it was not quite ready to go on the market, through the sales of three houses, Mary and Trish kept us completely in front of the market, with us making good deals on all three houses based on the markets at those times. We sold the last house in December 2013. Most of 2013 was spent working with Hilltop. We are sure happy with our new house, which we never would have if the two of them did not keep us informed of every single new listing.
I have been giving everyone I know their number. Best there is!
I am writing to let you know that if you let Mary and Tricia sell your house, you will be in the most caring, gentle, experienced hands you could possibly hope for. They guided me step by step through the giant, wild-eyed, white-knuckled stress of selling both my mother's and my own house, more or less simultaneously, and then finding a new home big enough for both households, where we could watch over my mom. Mom had Alzheimer's, and she was a real challenge for them to work with, but they were so loving and patient. They have been doing this work for as long as I have known them (30 years?), and they are masters of strategy. They suggested selling the first house of our two houses with a condition that we would not vacate for a month after closing, which gave us profit from the sale for the new down payment, plus 30 days to find a great new house. I sort of told them my goals and problems, and they knew the solutions right away. And they always made me feel like an extra special priority customer. I cannot recommend them highly enough.
We have known Mary and Trish for about five years and recommend them highly. We walked into their lives cold about five years ago because we wanted to relocate from central Austin and were considering Sunset Valley, and now consider them good friends. Not only were we able to find a house in Southwest Austin, they did a wonderful job selling our original Austin home.
We wanted someone we could trust and who knew the legal and business sides of real estate--who had long experience. Mary and Trish know Austin, know the business, and know how to sell homes. For four years they patiently took us to houses on the market, readied our home for market, conducted an open house, and walked us through the legal paper work. They did a lot of footwork, a lot of prep work, photography, arranging, staging, and went out of their way to do everything possible to present our home in the best possible light. Their specific suggestions and advice were on target and invaluable.
Austin wasn't the hot market that it is now, but even so we had a line of people waiting the first day our house was on the market. We had considered selling our home ourselves, but I am so glad we let Mary and Trish handle the sale. They were able to get $30,000 more than we had ever dreamed of getting. They know the business.
In buying our new home, Mary and Trish also went out of their way to alert us to new homes coming on the market, in immediately accessing homes, and in letting us make our own evaluations. They informed us on local conditions like flood plains, past history or areas, and current issues when relevant. That is the value of experienced, long-time Realtors. On one home we considered they even went to neighbors backing on the property to inquire about property lines. They have walked through weeds, crawled up in attics, and geiger-countered survey lines for us. We could not have asked for better help buying OR selling a house.
I'm so glad we walked into their office five years ago--it has made our lives so much easier!!
Georgia Xydes & Mark Smith
My family has known Trish and Mary for 8 years and our extended family has known them even longer. Our relationship started when they helped us find our first home in Austin. We were so happy with their services that we asked them to help us sell that house and buy our second Austin home four years ago. We wanted to move to north Austin because our daughter was accepted to a school in the area.
Tricia and Mary have knowledge of many housing areas of Austin and their experience across the city is quite beneficial. The local contacts they’ve accumulated over the years helped us greatly through various phases of the process. They showed dedication and care and protected us from those who did not have our best interest at heart.
When looking for houses, they created appropriate listings to review and were patient in the search process. They also gave productive advice that was invaluable for both buying and selling. We received many great tips from them on how to make our home more sellable.
We trusted their judgment and advice every step of the way, from listings, renovations, finances, showings, inspections, sales negotiations, and even moving.
In all situations, they maintained a balance of professionalism, good humor, understanding, patience and diplomacy. I am happy to say that we can call Mary and Tricia our friends, so we lucked out in the deal!
I highly recommend Hilltop Realty services. When the time comes again some day, we’ll be calling them.
Kathleen & Charles Brotherton
Mary and Tricia from Hilltop Realty expertly guided us through every phase of selling 2 houses and buying one last year. The network they have built of lenders, contractors, title companies, and any other professional you might need to assist in a real estate transaction was extremely helpful in many cases during our 3 transactions.
Both houses required a good deal of work to get them ready to sell and Mary and Tricia were very helpful in helping point us to make the right decisions on what work should be done to make the houses ready. They then helped us price them "where the fish are swimming" and both houses had multiple offers over the asking price within 3 days. Both houses closed and funded quickly with no delays between the contract and closing.
I enthusiastically recommend Mary and Tricia from Hilltop realty whether you are buying or selling or both.
Just wanted to take moment to send you a quick note of thanks for all your help with selling and buying homes over the years. Daniel and I appreciate the time and personal attention you have always given us, even when we were so young and looking for our first house over a decade ago. When it was time to move on from that first home, you sold the house in about a week and helped us find something that wasn't even in Travis County! Talk about service! You sold that house in about 5 days and then helped us find house #3 which was in far south Austin. When it finally came time to sell that house, we were a little worried it would be a long, difficult process to bring in potential buyers -- there was some construction underway on the main access roads to the house, we had two kids under age 4 (so we weren't sure how the house would show or how inconvenient it would be to their schedules), and the housing market was in relatively bad shape. But lo and behold, you came through! You gave us great suggestions for how to best show the house, you took amazing pictures that showed off the house and made buyers forget the road work, and you made great use of your marketing skills. The result was an offer in 4 days!!
The best part of all of this has been that you both have been attentive and available at every stage of buying and selling. Even with the last house we sold, I remember the buyers were requesting a repair to a hot tub that we had never even used (!) and it took dozens of calls to repairmen and lots of headaches on your part to have it taken care of. We never once felt we were on our own; we never felt that once you had secured an offer you were diverting your attention to other clients; best of all, we knew that even though the homes we were buying or selling were not high-dollar contracts, we were getting 100% of your attention and consideration.
So, thank you both for everything you've done to help us find homes, regardless of how temporary or permanent we thought they would be. We hope to stay in our current home for a long while this time, but we'll definitely try to send business your way via word of mouth!
Daniel & Melissa Hernandez